Terms of Service
1. Acceptance of Terms
By accessing and using the Zugo mobile application and website (collectively, the "Service"), you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
Zugo is a pet care service platform that connects pet owners with pet care providers, including pet walkers, pet sitters, and adoption services. The Service allows users to browse, book, and manage pet care services.
3. User Accounts
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must be at least 18 years old to create an account.
4. User Conduct
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to the Service
- Interfere with the proper functioning of the Service
5. Pet Care Services
Zugo acts as a platform connecting pet owners with service providers. We do not directly provide pet care services and are not responsible for the quality of services provided by third-party providers. Users should exercise due diligence when selecting service providers.
6. Payment and Fees
Service fees and payment terms are clearly displayed before booking. All payments are processed through secure third-party payment processors. Refunds are subject to our refund policy and the terms of service providers.
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
8. Intellectual Property
The Service and its original content, features, and functionality are owned by Zugo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
9. Limitation of Liability
In no event shall Zugo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
10. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@zugo.com
Address: [Your Company Address]
Last updated: 04/08/2025